The awesome folk at Mother's Basement have announced yet more reasons why you should rethink where you're purchasing all of your favourite collectibles! Today the online memorabilia merchants revealed they're about to introduce a loyalty scheme that rewards you every time you make a purchase, and a very handy payment plan system too. So next time you see that statue or Hot Toy replica that's just a little too much out of your price range, count on Mother's Basement to help you out. And all this is on top of their recent introduction of the 'price promise'! Read on for the full details on this and more, and head over to Mother's Basement to take advantage of their generosity!
Today, specialist online ‘geek culture’ retailer Mother’s Basement – www.mothersbasement.co.uk - announced another wave of major changes to their business including the introduction of a loyalty points system for their customers, an independent and honest feedback system and flexible payment plans for pre-orders.
Last month, to commemorate their first year of business, Mother’s Basement introduced a plethora of improvements including free Next Day Delivery for all UK customers, worldwide shipping on all items and most notably, the Lowest Price Promise guaranteeing that if their customers find anything on their site, cheaper elsewhere in the UK, Mother’s Basement will not only match that price but also beat it by 10% of the difference.
Aiming to strengthen their position in the marketplace, Mother’s Basement have introduced Power Points which are earned with every order and carry a value of 7% cashback on future purchases. Customers can also earn Power Points by posting out about Mother’s Basement and their products on a variety of social media sites. In addition to this, Mother’s Basement have added a referral programme which incentivises customers to introduce their friends to the site by offering them Power Points every time their friend places an order. As a thank you to their existing customers, Mother’s Basement are also giving out Power Points to people who have already placed orders with them.
Not to shy away from their customers, Mother’s Basement have also teamed up with customer feedback specialist Feefo – www.feefo.com - to bring independent and honest customer reviews to their site, focused on both the products and their service.
To round off their revamp, Mother’s Basement have introduced EasyPay and PayBreak, two flexible payment plans for pre-order products such as Hot Toys and Sideshow Collectibles, two brands that are notorious for selling out before their release.
Kathryn Valler, co-owner of Mother’s Basement said “My partner and I are collectors ourselves and have been for many years. Our main motivation for starting Mother’s Basement was to create a business that understood and catered for collectors like us. We think that this recent wave of improvements will really make our customers happy because it’s exactly the kind of service we would want to experience.”
Speaking about their new reviews and feedback system, Kathryn said “We’re over the moon about our new relationship with Feefo as this will give us the perfect opportunity to really listen to our customers and constantly improve our business.”
For more information please visit www.mothersbasement.co.uk
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